Privacy Policy for truetales

At truetales, accessible from www.truetales.co, one of our main priorities is protecting the privacy of our visitors and clients. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding your data.

If you have additional questions or need more information about our Privacy Policy, please do not hesitate to contact us at hello@truetales.co.

This Privacy Policy applies only to information collected through our website and does not cover any offline activities or external channels

Consent

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

The personal information we collect depends on how you interact with our website.

• Information You Provide Directly:

• Name, email address, phone number, and company information when you fill out forms or contact us directly.

• Additional information you may provide when communicating with us (e.g., the content of messages, attachments, or preferences).

• Information We Collect Automatically:

• Log data, such as IP addresses, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps.

• Interaction data, such as pages visited, links clicked, and time spent on the site.

• Account Registration Data:

• Contact details like name, company name, address, email address, and phone number.

How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain our website.

• To improve and personalize your experience.

• To analyze how visitors interact with our website.

• To develop new features, services, or functionality.

• To communicate with you, including customer service inquiries, updates, or promotional content.

• To detect and prevent fraud or unauthorized access.

Log Files

truetales follows standard log file usage practices. These files collect non-personally identifiable data, such as IP addresses and browser types, to analyze trends, manage the website, and improve user experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These cookies may:

• Remember your preferences and activity on our site.

• Provide personalized content and advertisements.

• Help us analyze and improve the website’s functionality.

You can manage cookies through your browser settings. Disabling cookies may impact your experience on our site.

Third-Party Services and Advertising

We may partner with third-party services for analytics or advertising purposes. These third parties may use cookies or similar technologies to collect information about your browsing activity on our website and others.

truetales does not control third-party cookie usage. For details, refer to their privacy policies.

Your Privacy Rights

CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request access to specific pieces of personal data we collect.

• Request deletion of your personal data.

• Opt-out of the sale of your personal data.

If you wish to exercise these rights, please contact us at hello@truetales.co. We will respond within 30 days.

GDPR Data Protection Rights (EU Residents)

As per the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request copies of your personal data.

• Right to Rectification: Request corrections to inaccurate or incomplete data.

• Right to Erasure: Request deletion of your data under specific conditions.

• Right to Restrict Processing: Limit how your data is processed under certain conditions.

• Right to Object: Object to data processing based on legitimate interests or for marketing purposes.

• Right to Data Portability: Request transfer of your data to another organization or directly to you.

For requests, contact us at hello@truetales.co. We will respond within 30 days.

Children’s Privacy

truetales does not knowingly collect personal data from children under 13 years of age. If you believe your child has provided such data, please contact us immediately at hello@truetales.co, and we will take steps to remove it.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

• Email: hello@truetales.co

• Website: www.truetales.co

Last updated January 2025